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Data Retention policy

 This Data Retention Policy (the “Policy”) sets out Naseebo Creations Private Limited (the “Company”, “we”, “us”, or “our”) practices for collecting, storing, retaining, and securely disposing of personal and business data related to customers, employees, vendors, and other stakeholders.

This Policy is aligned with applicable laws, including the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and other data protection guidelines in India.

Purpose

The purpose of this Policy is to:

  • Ensure compliance with legal and regulatory obligations.

  • Retain data only as long as necessary for legitimate business purposes.

  • Protect the privacy and rights of customers and stakeholders.

  • Establish clear procedures for secure storage, retrieval, and deletion of data.

Scope

This Policy applies to all personal, transactional, and business data collected through:

  • The Website: [https://www.naseebo.com/]

  • Customer communications (emails, calls, messages, forms).

  • Transactions related to the purchase of goods and services.

  • Employee and vendor records maintained by the Company.

Types of Data Collected

The following categories of data may be collected and retained:

  1. Customer Data: Name, contact details, billing/shipping address, purchase history, communication history.

  2. Payment Data: Limited transaction details (payment method, order amount). Note: Naseebo does not store full credit/debit card details.

  3. Website Data: Cookies, browsing behavior, IP address, and analytics information.

  4. Employee/Vendor Data: Contact details, contractual records, and compliance documents.

Retention Periods

  • Customer Account Data: Retained for as long as the account remains active. If the account is inactive for more than 1 years, data will be securely deleted.

  • Transaction Records: Retained for 1 years from the date of the transaction, as required under applicable tax and accounting laws.

  • Communication Records: Retained for 2 years from the date of communication.

  • Website Cookies & Analytics Data: Retained for up to 12 months, unless extended by consent.

  • Employee/Vendor Records: Retained during the period of engagement and for 1 years thereafter, unless required longer for legal or regulatory purposes.

Data Security and Disposal

  • Data is stored in secure systems with restricted access.

  • Personal data that is no longer required will be securely deleted, anonymized, or archived.

  • Physical records, if any, will be destroyed through shredding or other secure means.

Customer Rights

Customers have the right to:

  • Request access to the personal data held by the Company.

  • Request correction or updating of inaccurate data.

  • Request deletion of personal data, subject to legal and regulatory obligations.

Requests can be made via:

Updates to the Policy

The Company may amend this Policy from time to time to reflect changes in legal, regulatory, or business requirements. Any updates will be posted on our Website. Customers are encouraged to review this Policy periodically.

Contact Information

For questions or requests relating to this Policy, please contact: